A Message from the CEO: Our Commitment to You.
 
Dear Valued Customers,
I hope this message finds you well, despite the challenges we’re currently facing. I wanted to take a moment to express my heartfelt gratitude for your unwavering support and understanding as we navigate through these trying times together.
 
Three years ago, we embarked on a journey to transform the financial landscape, driven by a vision to empower traders and retailers like you to achieve your dreams. From humble beginnings, our platform has grown into a vital lifeline for countless individuals and businesses, thanks to your belief in our mission and your trust in us.
 
However, recent months have presented us with unforeseen obstacles and setbacks. Despite our best efforts, we’ve encountered difficulties in meeting our commitments due to factors beyond our control, adverse economic conditions, negative returns on investments, soaring acquisition costs, and difficulties in securing external funding.
 
As the CEO of Arich, I want to assure you that I am personally committed to resolving these issues.
 
I understand the urgency of your financial needs and the impact that delays in accessing your funds can have on your lives. Please know we are working tirelessly to expedite the payment process for all our customers. Already, over 50% of our customers have received partial or full payments, and we have implemented phased payment plans to ensure fairness and transparency.
 
Your patience, understanding, and continued support mean the world to us. As we navigate through these challenges together, I ask for your compassion and cooperation. Together, we will overcome these hurdles and emerge stronger than ever before.
 
Please rest assured that you will receive regular updates and transparent communication from us in the coming weeks.
 
For seamless communication, kindly direct all inquiries and third party account information as requested earlier to support@myarich.com.
 
Thank you for being an integral part of our journey and for entrusting us with your financial goals. Your faith in us inspires us to persevere, and we are deeply grateful for the opportunity to serve you.
 
Warm regards,
 
David C.
CEO,
Arich Tech Limited